Shipping & Returns


PLEASE NOTE - OCTOBER 2021 - WITH REGRET, WE ARE CURRENTLY NOT ABLE TO SEND ANY ORDERS TO IRELAND/EIRE as CUSTOMS have been refusing all our recent shipments.  We hope this situation will improve very soon.

Welcome to Riverdrift House for unique Cross Stitch and Needlepoint Kits direct from British designer Amanda Stevenson.

Postage to UK addresses is FREE.  Shipping Worldwide is FREE, this is sent ROYAL MAIL Standard Air Mail (with some exceptions detailed in product descriptions).  Please contact us if you would like a Tracked Service and we will provide the appropriate surcharge.

The checkout will accept payments by Paypal OR or bank card (securely handled directly by STRIPE, we do not ever see any card/payment details entered on the checkout).  Both options will convert automatically to your currency.


 Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2-3 business days, longer from outside UK), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Where it is possible, shipping worldwide is FREE.